Question 1

How does HuisPin work?

Accepted Answer

HuisPin continuously scans all major Dutch rental platforms across the entire Netherlands. The moment a listing matches your search profile, we send an instant alert via Email and Web Push.

Question 2

Is there a trial period?

Accepted Answer

You can create an account and explore the platform immediately. When you're ready to activate match alerts, choose a Premium plan. We offer a 14-day money-back guarantee so you can try it with full confidence.

Question 3

What's included in Premium?

Accepted Answer

Full access to all features: 20-second scanning, multi-channel alerts, real profile matching, cross-platform deduplication, up to 3 search profiles, one-click apply with personalised motivation letters, and the agency form auto-fill extension.

Question 4

How fast are the alerts?

Accepted Answer

Tier 1 cities (Amsterdam, Rotterdam, Utrecht, Den Haag) are scanned every 20 seconds. Other cities every 25–35 seconds. You receive alerts within 1 minute of a listing going live.

Question 5

Which websites do you scan?

Accepted Answer

We scan major Dutch rental platforms like Funda, Pararius and Kamernet, plus local agency listings. This includes shared rooms, studios and full apartments, all in one feed. We are continuously adding new sources.

Question 6

Can I search in multiple cities?

Accepted Answer

Yes. Premium includes up to 3 simultaneous search profiles. Set one for Amsterdam, one for Utrecht, and one for Rotterdam each with independent criteria.

Question 7

What is the 14-day money-back guarantee?

Accepted Answer

Go to Dashboard → Settings and click 'Cancel & Request Refund'. If you are within 14 days of your subscription start, a full refund is processed automatically within 5 business days.

Question 8

Is my personal data safe?

Accepted Answer

Yes, fully GDPR compliant. We store only your email, search preferences and alert history. We never store sensitive documents those stay on your device.

Question 9

How does HuisPin compare to other rental alert services?

Accepted Answer

Four key differences: (1) Speed: we scan every 20 seconds, far faster than most services. (2) Personalisation: real profile matching on city, rent, rooms and m², not just city and price. (3) One-click apply: hit apply on our platform and your personalised motivation letter is sent instantly. (4) Agency form auto-fill: our Chrome extension fills out complex agency forms in under 60 seconds.

Question 10

How does one-click apply work?

Accepted Answer

When you see a matching listing, hit the Apply button on our platform. HuisPin sends your contact details and a personalised motivation letter to the landlord or agency instantly. No forms to fill, no copy-pasting. The entire process takes seconds.

Question 11

What is the browser extension for?

Accepted Answer

After your initial contact, agencies often send detailed application forms. Our Chrome extension pre-fills every field using your HuisPin profile and attaches documents from your encrypted local vault. What normally takes 15 minutes is done in under 60 seconds.

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